Canon Printer Not Printing: Reasons, Fixes, and Solutions
If your Canon printer is not printing on Windows or Mac (Dial +1-801-878-6858 USA), it could be due to connectivity problems, outdated drivers, print queue errors, or low ink levels. Check your printer status, reinstall drivers, and clear the print queue.
Canon printers are known for their reliability and performance, but like any electronic device, they occasionally run into problems. One of the most common issues users face is the printer not printing as expected. Whether you’re dealing with missing text, blank pages, or the printer refusing to respond at all, this guide will help you identify the causes and solutions for Canon printer not printing issues on both Windows and Mac devices.
Why Is My Canon Printer Not Printing?
Before diving into the fixes, it’s important to understand what might be causing the issue. Several factors could prevent your Canon printer from printing, including:
1️⃣ Printer Offline Status
If your printer is set to offline mode, it won’t receive print jobs.
2️⃣ Empty or Faulty Ink Cartridges
Low ink levels, empty cartridges, or improperly installed cartridges can prevent printing.
3️⃣ Paper Jam or Tray Issues
A paper jam or incorrectly loaded paper can cause your Canon printer to stop printing.
4️⃣ Outdated or Corrupted Printer Drivers
Obsolete or corrupted drivers often lead to printer malfunctions.
5️⃣ Connectivity Issues
A loose USB connection, weak Wi-Fi signal, or network issues can block print commands.
6️⃣ Print Queue Errors
A stuck or overloaded print queue can halt printing operations.
7️⃣ Incorrect Printer Settings
Wrong printer preferences or configuration settings can disrupt printing.
8️⃣ Firmware Issues
Outdated firmware on the printer can create compatibility problems.
How to Fix Canon Printer Not Printing on Windows
If you’re using a Windows computer and your Canon printer isn’t printing, follow these steps:
✅ 1. Check the Printer Connection
Ensure the printer is properly connected to the computer via USB or Wi-Fi.
Restart your router if using a wireless connection.
✅ 2. Set Canon Printer as Default
Go to Control Panel > Devices and Printers.
Right-click your Canon printer and select Set as Default Printer.
✅ 3. Clear the Print Queue
In Devices and Printers, right-click your printer and choose See what’s printing.
Cancel all pending print jobs and try printing again.
✅ 4. Update or Reinstall Printer Drivers
Go to the Canon Support Website.
Download and install the latest driver for your printer model.
Or use Device Manager:
Right-click Start > Device Manager
Expand Printers, right-click your Canon printer, and choose Update driver.
✅ 5. Run the Windows Printer Troubleshooter
Go to Settings > Update & Security > Troubleshoot.
Select Printer and click Run the troubleshooter.
✅ 6. Restart the Print Spooler Service
Press Windows + R, type
services.msc, and press Enter.Find Print Spooler, right-click it, and select Restart.
How to Fix Canon Printer Not Printing on Mac
Mac users can resolve Canon printer printing issues using these troubleshooting steps:
✅ 1. Check the Printer Connection
Confirm the printer is properly connected via USB or Wi-Fi.
Check your Mac's System Preferences > Printers & Scanners for connectivity.
✅ 2. Set the Canon Printer as Default
In Printers & Scanners, right-click (or control-click) your Canon printer and select Set as Default Printer.
✅ 3. Clear the Print Queue
Go to Printers & Scanners and select your printer.
Click Open Print Queue and delete any stuck print jobs.
✅ 4. Update or Reinstall Printer Drivers
Visit the Canon Support Website and download the latest macOS drivers for your model.
Or delete the printer from Printers & Scanners and re-add it after downloading new drivers.
✅ 5. Reset the Printing System
Go to Printers & Scanners.
Right-click (control-click) in the printer list and choose Reset printing system.
Re-add your Canon printer and test a print job.
✅ 6. Restart the Mac and Printer
Power off both devices and restart them to refresh connections.
Additional Solutions to Try
If the issue persists after following the standard fixes, consider these extra troubleshooting options:
Update Printer Firmware
Go to Canon’s official support site and check for firmware updates for your model.
Check Ink Cartridge Installation
Ensure cartridges are properly installed and seated inside the printer.
Check for Paper Jams
Remove any stuck paper from inside the printer carefully.
Ensure Internet Stability (for Wi-Fi Printers)
A stable network connection is vital for wireless printers.
Clean Printer Heads
Use the Canon printer software utility to clean the print heads.
Frequently Asked Questions (FAQs)
Why is my Canon printer not printing anything?
Check for offline status, empty ink cartridges, paper jams, print queue errors, or connectivity issues.
How do I reset my Canon printer on Windows?
Go to Devices and Printers, remove the printer, restart the PC, and re-add the printer.
How do I reset my Canon printer on Mac?
In Printers & Scanners, right-click and choose Reset Printing System, then re-add the printer.
How do I clear a print queue on Canon printers?
On Windows, go to Devices and Printers, right-click your printer, select See what’s printing, and clear the jobs. On Mac, use Printers & Scanners > Open Print Queue.
How can I update Canon printer drivers?
Visit the Canon Support Website, search your model, and download the latest drivers for your OS.
What should I do if my Canon printer shows offline?
Check the connection cables or Wi-Fi, restart devices, and set the printer as the default.
Can outdated firmware cause printing issues?
Yes — it’s important to keep your Canon printer firmware up to date to avoid compatibility issues.
Final Words
A Canon printer not printing can be frustrating, but most issues are fixable with a few simple checks and adjustments. Whether it's a driver update, a stuck print queue, or a network glitch, the steps above should get your printer back up and running. Regular maintenance like cleaning the print head and updating firmware can also help prevent future issues.
Need Professional Assistance?
If you’ve tried all these steps and your Canon printer still won’t print, consider contacting Canon Customer Service or authorized service centers for advanced support.
